Making Every Contact Count Resources

Making Every Contact Count to promote health and well-being for people in WarwickshireNew MECC logo

Please visit the Warwickshire Health and Wellbeing Portal for information about health and wellbeing services available in Warwickshire.

Stop smoking

Stopping smoking is the single most important thing you can do to improve your health. You are up to 4 times more likely to quit if you get help from the NHS Stop Smoking Service.  To find your local service in Warwickshire call 0800 085 2917 or text LIFE to 80800.

Eat a healthy diet and maintain a healthy weight

Eat at least 5 portions of fruit & vegetables each day and cut down on fat, salt and added sugar.  Contact your local GP or Practice Nurse for more information or support.  If have a primary school age child who is overweight and you are concerned, please contact your child’s school health team who have advisors who can support your child and your whole family in a confidential setting. You can also visit

Be physically active

Adults should aim to be active daily. Over a week, activity should add up to at least 150 minutes (2½ hours) of moderate intensity activity in bouts of 10 minutes or more – one way to approach this is to do 30 minutes on at least 5 days a week.  More information can be obtained from Getting active. For details of your local physical activity opportunities go to CSW Sport

If you drink, keep within sensible limits

If you drink alcohol, have no more than 2-3 units a day (women) or 3-4 units a day (men), with at least 2 alcohol free days per week. More information about how to calculate your units and keep track of your drinking can be obtained from the NHS Choices Track your drinking website.  For advice, information and specialist treatment for under 18s contact Compass Warwickshire on free phone 08000 88 72 48. For people 18 or over, the Recovery Partnership has bases in Coventry, Leamington, Nuneaton, Rugby and Stratford-on-Avon.

Manage your stress levels

Talking things through, relaxation and physical activity can help – see Five Ways to Wellbeing in Warwickshire.  Self-help books for dealing with stress, depression or anxiety are available from Books on Prescription, or you can call IAPT (Improving Access to psychological Therapies) on 0845 5216 100.

Look after your sexual health

This means enjoying the sexual activity you want, without causing yourself or anyone else any suffering, or physical or mental harm. Sexual health is not just about avoiding unwanted pregnancy or sexually transmitted infections – using a condom will help with both.  For information about all Warwickshire Sexual Health Services visit Warwickshire’s Respect Yourself Campaign website or NHS Choices Worth Talking About then use the “Find your nearest” search facility.

Tools & Resources

Training sessions in MECC are available across Coventry and Warwickshire.

  • Making Every Contact Count – information about free training and training dates.
  • Making Every Contact Count level 1 – E-learning Tool (for NHS staff).
  • Train the trainer training is available for members of staff identified within an organisation to attend and then cascade the training to other staff.
  • Delivering MECC 1-1 for all staff where they will not need to disseminate the training
  • Non NHS e-learning:
    1. Follow this link – which will take you to the WILMa landing page;
    2. To register by clicking on ‘Create Account – External Users Only‘ button and following the instructions;
    3. By following instructions they will be able to pick their role and organisation.

    Any issues please contact or call 08455436033 where you should be given support to access WILMa.

If you are interested in attending any MECC training or for more information please contact Public Health Warwickshire on

Launch of MECC programme December 2012 – Programme & Presentations

Our Ambition to Make Every Contact Count Across Coventry and Warwickshire – (John Linnane and Jane Moore)
How Public Health can support you to achieve this ambition (Berni Lee and Rachel Robinson).
Case Study 1 – Housing – How we are making MECC work (Emmie Fulton).
Case Study 2 – Libraries – How we are making MECC work (Sorrelle Clements).
Case Study 3 – Early Years /Children Services – How we are making MECC work –  (Ellie McCann/ Leanne Phelps).
Case Study 4 – Healthy Hospitals/Impressions Survey/UHCW – How we are making MECC work (Dr Andy Philips/Christian Rowley).